top of page

Terms & Conditions

Effective Date: 11/1/2025

  1. Introduction
    Welcome to Tranquil Assisted Living and Memory Care (“Tranquil,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website https://www.tranquil-kenya.com (the “Site”). Tranquil operates in both Kenya and the USA, and these Terms apply to all users regardless of location. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Site.

  2. Purpose of the Site
    The Site is intended to provide general information about our assisted living and memory care services, our facilities in Kenya and the USA, and how to contact us. The information provided is for informational purposes only and should not be interpreted as medical, legal, or professional advice.

  3. Eligibility
    By using this Site, you confirm that you are at least 18 years of age or accessing it under the supervision of a parent or legal guardian.

  4. Use of the Site
    You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site. You agree not to:
    Use the Site in any manner that could disable, damage, or impair it.
    Attempt to gain unauthorized access to any part of the Site or its systems.
    Upload or transmit any malicious code, viruses, or harmful content.
    Use the Site to send unsolicited commercial messages or spam.

  5. Intellectual Property Rights
    All content, trademarks, logos, text, graphics, images, and other materials on this Site are owned by or licensed to Tranquil Assisted Living and Memory Care. You may not copy, reproduce, modify, distribute, display, or create derivative works without our prior written permission.
    Limited permission is granted to view, download, and print pages for personal, non-commercial use only.

  6. Accuracy of Information
    While we strive to ensure that information on the Site is accurate and current, we make no warranties or representations about its completeness, reliability, or accuracy. Information may change without notice, and we are not liable for any errors, omissions, or outdated content.

  7. Links to Third-Party Websites
    The Site may contain links to external websites operated by third parties. These links are provided for convenience only. We do not control or endorse such sites and are not responsible for their content, accuracy, or privacy practices. Accessing third-party sites is at your own risk.

  8. Disclaimer of Warranties
    The Site and its content are provided “as is” and “as available.” We make no warranties or representations of any kind, express or implied, including but not limited to:
    Warranties of merchantability, fitness for a particular purpose, or non-infringement.
    That the Site will be uninterrupted, secure, or error-free.
    You use the Site at your own risk.

  9. Limitation of Liability
    To the fullest extent permitted by law, Tranquil Assisted Living and Memory Care and its affiliates, officers, employees, or agents are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site, whether the use occurs in Kenya, the USA, or elsewhere.
    This includes but is not limited to:
    Any loss of data, income, or profit.
    Damages resulting from viruses or harmful code.
    Errors or omissions in content.

  10. Indemnification
    You agree to indemnify, defend, and hold harmless Tranquil Assisted Living and Memory Care, its employees, affiliates, and partners from any claims, liabilities, damages, and expenses (including attorney fees) arising from your use or misuse of the Site or violation of these Terms.

  11. Privacy Policy
    Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your data as described in that policy.

  12. Termination
    We reserve the right to suspend or terminate your access to the Site at our discretion, without prior notice, if we believe you have violated these Terms or engaged in unlawful behavior.

  13. Governing Law
    These Terms shall be governed by and construed in accordance with the laws applicable in both Kenya and the USA. Any disputes arising under or related to these Terms may be subject to the jurisdiction of courts in either Kenya or the USA, depending on the nature and location of the issue.

  14. Changes to These Terms
    We may update these Terms periodically. Any changes will be effective when posted on this page with an updated “Effective Date.” Your continued use of the Site following any changes means you accept and agree to the revised Terms.

  15. Contact Information
    For questions or concerns about these Terms and Conditions, please contact us using the details below:

Email: info@tranquil-kenya.com
Phone: +254 727 842 308
Physical Address:
Tranquil Assisted Living and Memory Care
Wadi Degla
1007 Runda Drive, off Kiambu Road
Nairobi, Kenya

bottom of page